Terms of Service

Senly Rent is a product of Uinspo Pty Ltd (ABN 47 664 833 872), trading as SenlyAI. References in these Terms to “we”, “us”, or “our” mean Uinspo Pty Ltd as the operator of Senly Rent. “You” means the person who holds a Senly Rent account.

You can reach us at hello@senly.ai. For privacy matters, see our Privacy Policy.

Senly Rent is the renter’s side of the rental relationship: a personal, tenant-owned vault for your rental documents (identity records, leases, condition reports, bond receipts, application supporting documents) and a way to share those documents on your terms — with explicit, revocable, time-bound consent — with a property manager or agency.

• We are not a party to your tenancy. We are not your landlord, agent, or property manager, and we are not a real-estate agency.
• We do not provide legal, financial, or tax advice. Nothing in the Service is advice. Get your own professional advice before you rely on any document or decision.
• We do not decide tenancy outcomes. Whether an application is accepted, a bond is returned, or a repair is made is between you and the other party.

You must be at least 18 years old and able to enter a binding agreement to use the Service. You are responsible for the activity on your account and for keeping access to your email secure, since we sign you in with a one-time code sent to your email rather than a password.

Tell us promptly at hello@senly.ai if you believe someone has accessed your account without your permission.

Senly Rent is free for tenants. Where a property manager or agency uses Senly Rent, they pay for their use of the Service. We will always tell you before introducing any charge that would apply to you, and you may stop using the Service at any time.

The documents and information you upload are yours. You keep ownership of your content. You grant us only the limited permission we need to store, process, and display that content to operate the Service for you — for example, generating a secure, time-limited link so a party you have chosen can view a document you have shared.

• Sharing is by your consent. A party can only see a document because you granted access. Grants are scoped to a specific recipient, are time-bound, and can be revoked by you.
• You can take your data with you. You can export your information and close your account. Some records may be retained where the law requires (see the Privacy Policy).
• You are responsible for what you upload. Only upload documents you are entitled to hold and share, and do not upload anyone else’s personal information without a lawful basis.

When using the Service you agree not to:

• break the law, or infringe anyone’s rights or privacy;
• upload content that is fraudulent, forged, malicious, or that you have no right to share;
• attempt to access another user’s account or data, or to bypass our security, access controls, or rate limits;
• interfere with, overload, probe, or reverse-engineer the Service except to the extent the law permits;
• use the Service to send spam or to harvest data about other people.

We may suspend or close an account that breaches these Terms or that we reasonably believe is being used to harm others.

We host the Service in Australia (Sydney region) and design it to keep your data in Australia at rest. We apply access controls, encryption, and audit logging appropriate to the sensitivity of the information. No online service can promise perfect security; how we handle your Personal Information is described in the Privacy Policy.

We rely on trusted providers to run the Service (for example, hosting, email delivery, and — where you choose to verify your identity — an identity-verification provider). We share only what is necessary for that function, and identity documents you submit for verification go directly to the verification provider rather than being stored by us. Our use of these providers is covered in the Privacy Policy.

We work to keep the Service available and reliable, but we provide it “as is” and may need to change, suspend, or perform maintenance on it from time to time. We do not guarantee the Service will always be available or error-free.

Nothing in these Terms excludes, restricts, or modifies any right or remedy you have under the Australian Consumer Law or other law that cannot lawfully be excluded. Those rights come first.

To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability to you arising out of the Service is limited to resupplying the Service or, where the Service was paid for, the amount paid for it. Because Senly Rent is free for tenants, this limitation is a description of how liability is capped, not a charge.

You can stop using the Service and close your account at any time from your account settings. We may end or suspend your access if you materially breach these Terms, if we are required to by law, or if we discontinue the Service (in which case we will give you reasonable notice and an opportunity to export your data).

We may update these Terms from time to time. For any material change we will notify account holders by email before the change takes effect. The “last updated” date at the top of this page reflects the most recent revision. Continuing to use the Service after a change means you accept the updated Terms.

These Terms are governed by the laws of Victoria, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of that state. This does not remove any protection available to you under the law of the place where you live.

General enquiries: hello@senly.ai

Privacy enquiries: privacy@senly.ai

Operator: Uinspo Pty Ltd, ABN 47 664 833 872, trading as SenlyAI.